酒店英語口語學(xué)習(xí)手冊之西餐廳日常用語[4]
] Serving The Dishes 上菜
Dialogue:
Normal service
W: Excuse me, sir, your dishes is ready. Would you like it served now? 打擾了,史密斯先生,您 的菜準(zhǔn)備好了,現(xiàn)在可以上菜嗎?
G: Yes, please.
W: Here is your s steak , It’s very hot, please be careful. Here is the cream soup, it’s better using while hot. Please enjoy your meal. 這是牛排,小心別燙著了,
酒店英語口語學(xué)習(xí)手冊之西餐廳日常用語[4]
。 這是您的奶油濃湯,趁熱喝比較好。 請慢用。G: Thank you. I will.
W: I there anything else I can do for you? 請問還需要什么?
G: Not now. Thank you. 現(xiàn)在還不需要,謝謝。
Serving For Late
G: Waiter! Come here! 服務(wù)員,過來一下。
W: Yes, sir? What’s the problem? 好的,先生,您有什么事?
G: Yes, I’ve been waiting for 30 minutes for service. 我已經(jīng)等了30 分鐘了,可是我的'菜還沒有上來。
W: I’m terribly sorry, I’ll go to the kitchen to check soon. 對不起讓您久等了,我馬上到廚房查看.
Misserving
G: Waiter! May I see you for a minute?
W: Yes, sir, what’s the problem?
G:: I’m afraid this is not what I asked for.
W: What did you order?
G: Steak.
W: It’s roast beef. Just a moment and I’ll change it for you soon. Sorry for the mix-up.
Presenting The Bill 結(jié)賬
New Words: cash現(xiàn)金 bill 帳單 invoice發(fā)票 change找零,改變 credit card信用卡 sign 簽名(動)
1Situation One: Pay In Cash(現(xiàn)金付帳)
(G: guest, W: waiter)
G: Waiter, the bill, please. 服務(wù)員,結(jié)帳。
W: Yes, sir. 好的,先生。
Here is your check/bill, sir, thank you. 這是您的帳單,先生。謝謝。
G: Here you are. 這里(現(xiàn)金)
W: 200 yuan. Please wait minute. I’ll be back with your changes and receipt.
Here is your changes and receipt, thank you. Good night, hope to see you again.
收您兩百元,
資料共享平臺
《酒店英語口語學(xué)習(xí)手冊之西餐廳日常用語[4]》(http://m.msguai.com)。請稍等,一會給您找零和發(fā)票。。ㄟ^一會)這是您的找零和發(fā)票,謝謝您。晚安,希望再次見到您。
2Situation Two: Pay By credit card(刷卡付帳)
G: Check/take the bill, please. 結(jié)帳。
W: Here is your check, sir. 這是您的帳單,先生。
G: Well, may I use my credit card? 那我能用信用卡結(jié)帳嗎?
W; Sure. What kind(of card) do you have, sir? 當(dāng)然可以.請問先生是什么卡呢?
G: Visa card. Here you are.維薩卡,給。
W: Thank you, I’ll return your card and receipt in a few minutes. 謝謝,請稍等,一會回。
Will you please sign on the bill, sir? 先生,請在帳單上簽字。
Thank you. Bye-bye. Have a nice day. 謝謝。再見,祝您愉快。
3. Situation There: Signing The Bill(入房帳)
G: Waiter, may I get my bill? 服務(wù)員,能結(jié)帳嗎?
W: Sure. How would you like to pay for it, sir? 當(dāng)然,您想怎樣付帳呢?
G: I’d like to put it on my hotel bill. 我想掛房帳。
W: May I have your room number? 能告訴我您的房間號碼嗎?
G: 1208.
W: Would you sign your name and room number on the bill, please? And could you please show me your room key?
在帳單上簽上您的名字和房號好嗎?請出示您的房間鑰匙。
G: Here you are.給你。
W: Could you just sign here, please? 請在這里簽字。
G: Ok. 好的。
注:牢記常見的禮貌用語,如:please, thank you, bye-bye等。
以下是幾種常見的信用卡:
VS Visa(Bank American card) (美國)維薩卡
AE American Express (美國)運通卡
JCB (日本)信販卡
MC Master Charge (美國)萬事達(dá)卡
MC Million Card (日本)百萬信用卡
DC Diners Club (美國)大來信用卡
BC Barclays (英國)巴克利卡
FC Federal Card (香港)發(fā)達(dá)卡
CB Cart Blanche (美國)國際萬用卡
OTB (香港)海外信用卡
EC Euro card (英國)歐洲卡
CC Current Card (香港)行通卡
AC Access (英國)阿賽斯卡
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